Advise people what to do and they generally won’t do it.
Enroll others in the process of analyzing problems and then solving them with you.
Demonstrate to people that you can be trusted.
Engage them in making reasoned choices with you.
“This is why, in a nutshell, advice is overrated. I can tell you something, and it’s got a limited chance of making its way into your brain’s hippocampus, the region that encodes memory. If I can ask you a question and you generate the answer yourself, the odds increase substantially.” — Michael Bungay Stanier —